Business Analyst

Overview:

WiredPeople welcomes applicants to our Business Analyst role. This position is responsible for analyzing and interpreting business data to support strategic decision-making, identifying areas for operational improvement, and collaborating with stakeholders to develop effective solutions. The Business Analyst plays a critical role in bridging the gap between business needs and technological capabilities, ensuring that projects align with organizational goals while delivering measurable value. Considerable exercise of independent judgment, excellent interpersonal skills, good computer skills, and the ability to perform against high standards of excellence is a must. This position will operate onsite in Tallahassee, FL.

Essential Functions / Responsibilities:

• Assist with facilitation of business requirements gathering sessions with Subject Matter Experts (SMEs). SMEs may be end-users, IT technical staff, HMS practice management team members and HMS clinical team members. Ensure a defined agenda is communicated to participants, ensure a common understanding of terms and definitions, synthesize ideas, track discussions, and provide clear summaries of the discussion and decisions in oral and written form using Microsoft Office tools.
• Perform validation of documented business requirements against business processes to ensure that business requirements accurately represent the needs of business stakeholders. Business stakeholders may be end-users of the Health Management System, Department staff involved in the processes automated by the software or other staff who are consumers of the data collected from the software.
• Perform verification of developed software against business requirements and technical specifications through User Acceptance Testing (UAT). UAT is the systematic execution of business processes represented in the application to ensure adherence to documented business requirements and documentation of identified variances as software defects utilizing the change and configuration management system.
• Identify and document opportunities for improving the efficiency of workflows represented within the software. Identification is a result of evaluating current system design through testing and end user feedback. Identified opportunities must be documented using Microsoft Office and the change and configuration management system.
• Prepare end user documentation using Microsoft Office software for training and assistance including release documentation, process flows, and help screens.
• Review development team performance to determine progress towards meeting goals and report status and recommendations regarding the efficiency and productivity of resources to Project Manager and Bureau Management.
• Provide subject matter expertise to Business Analysts and development team. Performing in the role of SME includes providing accurate answers to questions regarding intended software functionality. These answers are based on specific knowledge within a functional area or gathered through written and oral consultation with additional SMEs. SMEs may be end-users of the Health Management System, staff involved in the processes automated by the software or other staff who are consumers of the data collected within the software.
• Prepare documentation of application change requests utilizing Microsoft Office tools and the change and configuration management system.
• Define and document functional specifications and software test plans. Specifications and test plans should be documented utilizing Microsoft Office tools and the change and configuration management system and templates provided.
• Coordinate UAT using change and configuration management system. Coordination requires the efficient assignment of available resources to the established testing backlog. Efficiency is demonstrated by making assignments such that all resources are utilized on assignments that coincide with their demonstrated skill level. UAT is the systematic execution of business processes represented in the application to ensure adherence to documented business requirements and documentation of identified variances as software defects utilizing change management software.
• Complete job required trainings. Completion verification may include certificates, sign-in sheets and verification via the Learning Management System.

Qualifications:

• Two years of documented experience performing business analysis on an Agile software development team.
• One year of documented experience facilitating Joint Application Development (JAD) sessions with groups of application end-users.
• One year of documented experience eliciting, gathering, and documenting User Requirements. One year of documented experience performing the software testing function that includes executing software tests, documentation of defects and writing test cases and scripts.
• One year of documented experience producing business or technical documentation related to technical specifications, requirements traceability matrices, application interface design, business process analysis and data flow diagrams.
• One year of documented experience performing application development, preferably on a Certified Electronic Health Record (EHR) product.
• One year of documented experience and/or education related to HL7 standards including ADT and C-CDA.
• One year of experience with databases and generating ad-hoc reports using SQL queries.

WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.