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Computer Aided Dispatch (CAD) Subject Matter Expert


The Computer Aided Dispatch (CAD) Subject Matter Expert (SME) performs project management and consulting tasks. This includes needs analysis/assessment, scope development, evaluation support, and CAD system implementation. The CAD SME must be able to assess the current state of various CAD systems, gather requirements, and recommend solutions that meet the needs of the client.  

Essential Functions / Responsibilities:

The CAD SME will provide expertise in CAD technologies with responsibilities to include:

  • Conduct meetings with various public safety entities to assess needs.
  • Develop functional requirements and specifications for new CAD systems.
  • Demonstrate knowledge of public safety systems to include CAD, RMS, Mobile Data, Mapping, and Field Based Reporting.
  • Develop functional specifications based upon public safety needs to comply with current industry standards.
  • Develop additional documentation to be included in open procurements, including detailed technical scope of services, project timelines, and source selection criteria.
  • Estimate costs for system requirements for clients.
  • Attend and assist with evaluation meetings and the selection process.
  • Provide project/contract management support during CAD implementations.

Minimum Qualifications:

  • A Bachelor's degree from an accredited college or university with a major in Computer science, Information Systems, Engineering, Business, or other related scientific or technical discipline.
  • At least seven (7) years of relevant industry experience.

WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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