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Technical Business Analyst


The Technical Business Analyst is a critical piece of the overall project team tasked with development, implementation, and maintenance of client systems. Candidates for this position must be detail oriented, have strong written and oral communication skills, and demonstrate the ability to build and maintain effective client relationships throughout the life cycle of the project. The resource will work with developers and end users in an application development environment and primarily be responsible for requirements gathering, technical specification documentation, developing test scenarios, and testing.

Essential Duties:

  • Analyze and define client business functions
  • Facilitate requirements gathering sessions with clients
  • Create wireframes and other visualizations to drive requirements
  • Communicate requirements to the project team for use in application development
  • Translating business requirements into user, technical, and system documentation
  • Creates detailed documentation to solve application and process issues.
  • Provide user, technical, and system documentation to clients
  • Develop and coordinate user test scenarios
  • Work with developers in a user testing environment
  • Act as point of contact for user test feedback, including implementation feedback, requests for enhancement, and reporting of issues
  • Logging reported issues and tracking accordingly
  • Ensuring the applications and the associated test applications developed meet client needs
  • Provide training on systems and applications as needed.

Required Skills:

  • Excellent business and technical writing skills
  • Project planning, status reporting and issue/risk management
  • High level of attention to detail
  • Cultivating and maintaining strong client relationships
  • Excellent oral communication skills; ability to take into account audience while communicating with clients and project team members
  • Proven ability to clearly identify, track, manage and resolve project issues and risks and act as the single point of contact between the development team, customer, and management
  • Proven leadership abilities
  • Ability to work closely with Senior Management in reporting project status and concerns
  • Employs a collaborative, team-oriented approach
  • Self-motivated; will seek out and engage the individuals necessary to achieve clarity and develop effective solutions
  • Willing to travel

Required Education/Experience:

  • Bachelor's degree majoring in Business, Information Systems, or a related field.
  • Preferred Experience: Experience with technical requirements gathering, technical specification documentation, developing test scenarios, and testing.
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